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UKSolicitorJA, Solicitor
Category: Law
Satisfied Customers: 8014
Experience:  English solicitor with over 12 years experience
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We booked an airbnb privately about a month ago and the

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Hello. We booked an airbnb privately about a month ago and the owner still has yet to refund me after we agreed to cancel and fully refund us
JA: Where are you? It matters because laws vary by location.
Customer: We're in the wirral
JA: What steps have you taken so far?
Customer: Asked for a full bank statement and waited over 3 weeks
JA: Anything else you want the Lawyer to know before I connect you?
Customer: No


How did you pay and how much did you pay?

Customer: replied 1 year ago.
BAC £3000

Thank you.

In that case, you may file a small claims court claim online against the owner for the money at

I would expect the person to return your money when they receive your court papers, otherwise they risk having a CCJ against them.

May I help further?

Customer: replied 1 year ago.
I don't know whether i paid into his or his wifes accoutn does that matter?

That does not matter. You may claim against both of them as co-defendants.

All the best. Please click on 5 stars if this helps.

UKSolicitorJA and 3 other Law Specialists are ready to help you
Customer: replied 1 year ago.
Would you be able to put me through to Qnthony Cheneo
Customer: replied 1 year ago.

I am afraid not.

You may start a new question requesting that expert only and see if that expert corresponds with you.

All the best

Customer: replied 1 year ago.
Should i draft a letter before action or just take action?

You should send them a letter before action giving them a minimum of 14 days to pay you or you will take legal proceedings against them without further notice.

All the best

Customer: replied 1 year ago.
Would you be able to draft me up a letter with all the details

I am afraid not, but you may use this template: