How stupid to provide a hire car without the locking wheel nut.
It depends whether you have with tyre waiver as to whether you are responsible for the tyre or not. It’s usually optional extra.
You would therefore, if you did not have that waiver, be responsible for the cost of fixing or a new tyre.
However it is not your fault that the locking wheel not was not present and I cannot see how you could be responsible for the cost of the pickup truck.
I would be inclined to tell them to get lost, and that if they felt you were responsible, take you to the Small Claims Court and you will defend the action.
However I emphasise once again that with regard to the actual damage to the tyre you may actually be liable for that under the terms of the hire agreement so you would need to check on what basis they are saying you are responsible for that.
Ask them for a copy of the terms in the hire contract which says that you are responsible for the tyre. However tell them that you are not going to pay for the recovery truck because that’s completely and utterly not your fault.
Can I clarify anything else for you?
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