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Will your lay over been in London?
You can ignore the phone call it is automated.
Will you pass through UK border control?
You always pass through border control if you:
You must also pass through border control if both:
Check with your airline if you’re not sure if you’ll pass through border control.
You’re not going through UK border control
Apply for a Direct Airside Transit visa (DATV) if you’ll be changing flights in the UK and will not be going through UK border control.
Direct Airside Transit visa
You might need a Direct Airside Transit visa (DATV) if you’re from outside the European Economic Area (EEA) and Switzerland and you:
Documents you need
To apply for a DATV, you must have a current passport or other valid travel identification document.
You need to provide evidence that you’re allowed to enter the country you’re travelling to, such as a:
If you’re not a resident or national of the country you’re travelling to, you may need to explain why you’re going there. You may need to provide details of where you’re staying.
You must also provide evidence that your onward journey is booked or confirmed, such as:
Your onward flight must be within 24 hours of your arrival in the UK.
Bring your visa and documents with you when you travel through the UK.
Yes it is available on arrival
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Most welcome - you should just make sure with your Airline - this is very important. You can also call Heathrow airport as well.
https://www.gov.uk/check-uk-visa/y/uganda/transit/somewhere_else = You can also use this link to check.