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Vineet S
Vineet S,
Category: Law
Satisfied Customers: 948
Experience:  Freelance Solicitor at Self Employed
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I just spoke to an advisor for the Newham council regarding

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I just spoke to an advisor for the Newham council regarding council tax. I was speaking on behalf of my mum as she is old and cannot speak English. During the security the advisor asked my mum her national insurance number. Which she had difficulty saying. I spoke on behalf of my mum and he mimicked her.
JA: Where are you? It matters because laws vary by location.
Customer: London
JA: What steps have you taken so far?
Customer: I complained to the London council via email
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I have the advisors name that’s it

Welcome to JA. I’m Vineet, a UK qualified & practicing Solicitor and I will be dealing with your case today.

What is your specific question, please?

Customer: replied 1 month ago.
Can I fire him
Customer: replied 1 month ago.
I don’t want to talk on the phones

Could you please confirm in what capacity you are asking if you can fire?

Apologies it is not clear from your question

Customer: replied 1 month ago.
I just want to know
Customer: replied 1 month ago.
What I can do to make my complaint go through

You can only make a complaint about the advisor if you felt offended by his actions, it is up to the council, who is the employer to act on your complaint , and decide if to fire that advisor or not

Customer: replied 1 month ago.
Okay

You can go to the website of that council and make a written complaint on their webpage about that incident.

If that answers your question, Kindly remember to rate my service by selecting the 5 stars at the top of your screen before you leave JA today, so that I could get credited for my time.

Thank you and all the best.

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