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Are you asking if you are allowed to do that?
I didn't accept that call so I can't make it.
Has anybody called?
Ok, I can this online.
Does your policy say that they can cancel for a drink driving conviction?
No, I understand.
But can you check it?
I didn't accept that call so I can't make it but i could do this online and you can email customer services to seek a refund on the call.