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Hello, this is Jim, a dual-qualified lawyer (UK & Republic of Ireland) and happy to help you today.
Have you made a complaint to PayPal yet? You could do so and send a letter before action - this will likely resolve the matter as they will want to avoid court action. Would you like a template letter?
Attached, if you tailor it then sent to PayPal UK Ltd, Richmond, TW9 1EH. You can email it to them if that's easier.
Is this OK? Can you see the attached?
I hope this helps? If you can reply “yes”, or when you have the chance would you mind giving me a positive rating for the answer (the site will then credit me for my time). There should be a rating system at the top of the screen. Any other queries please let me know.