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Do you have proof?
Let me see if I can help and please rate 5 stars. The best thing for you to do if you have not already done this is to formally write to them stressing that unless the money is returned within say 14 or 28 days that you will issue court proceedings for the money owed. You can if necessary then apply to the court for the money at www.moneyclaim.gov.uk
Happy to discuss and please rate 5 stars
Hi can you please rate 5 stars