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Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
Please can you explain the issue in some more detail, providing as much information as possible. Thank you
Hi there. The pop-up offering you the chance to request a phone call is automatic and I have no control over it. Therefore, if you request a call back there is no guarantee that I, or anyone else, would be available to fulfill it. At present, due to outside commitments, I cannot take calls but your request is open and visible to all other experts. If someone is available, they will accept it and call you, but if no one is free, then it will remain open until it is accepted or you decide to cancel it. In the meantime, you have already paid for a written response and that is the part I will continue helping you with.
If you can please explain the situation in some more detail I will advise in writing on here
I'm sorry to hear this. Did the shop assistant provide any reason at all for refusing to serve you?
OK I understand and thank you for providing this information. Please do not worry and leave it with me for now; I will get back to you with my answer as soon as I can, which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience. Whilst I appreciate how you were made to feel in the shop and that you believe it was because of your race, the important thing to note is that there is no direct proof that this was the case. You can of course try and put two and two together and argue that but it still does not guarantee that this was the actual reason and that a court will agree it was either.
So whilst there is nothing stopping you from making a claim for race discrimination in the County Court, be mindful that you will likely need some more evidence to be successful, such as comments made by the shopkeepers or evidence by witnesses to confirm that you were clearly treated in this way due to race.
In any event if you wanted to claim you can do so by completing form N1 available on the Court’s website.
Hopefully this clarifies your position
Ok thanks and yes, as mentioned, you are entirely within your right to make a claim if you feel you wanted to take it further. Wish you the best of luck with it