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Hi thank you for your enquiry and patience. It is not a legal requirement for a landlord to sound proof the property, however most will not oppose it if you were looking to do it at your cost. If it is due to poor quality of the flooring separating you from your neighbour that would be a different issue, you would be within your rights to ask the landlord to remedy that and you could suggest carpeting or the sound proofing. You would need a flooring expert or a builder to do a report supporting your claim that the flooring is barely a barrier between you and your neighbour and there is no privacy as the neighbours can hear everything from your home. You should not give up on complaining to the local authority, if they do not resolve satisfactorily you are within your rights to escalate to the Ombudsman Service:Local Government and Social Care and they will investigate and hopefully find in your favour. I hope this helps and all the best.
You are welcome.