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Rent review every 5 years is quite standard. It is usually every 3-5 years so I am unsure why lenders would not accept this.
Also, ground rent of £395 is also quite standard. The typical ground rent for a new build flat is anything up to £400 per annum.
Yes, rent review every 5 years is quite standard.
The rent can go up and down as it will be in line with RPI but it is likely it will go up.
The landlord cannot put any price on, it must be in line with RPI. If they attempt to put on an unrealistic rent, you can argue it is unreasonable.
Yes, you will be able to go to tribunal although you may need a lawyer for this.
You can contact the relevant ombudsman or the lease advisory service who can assist in such situations.
I hope this helps.