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Apologies for the situation you have encountered.
In order for me to advise you comprehensively, I would need further details about your case, including the product you have sold, what type of allergic reaction occurred and the expected amount of compensation.
Due to the nature of your case, I would advise to discuss privately, either via Skype or email directly.
Hello, yes either skype or email works. My skype is ********* or email is **********@enigmadigital.co
Perfect, thank you.
I have contacted you via Skype, let's address your case.