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Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 18354
Experience:  Solicitor
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I do not have a Gas property but have been paying for it.

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I do not have a Gas property but have been paying for it.
JA: Where are you? It matters because laws vary by location.
JA: What steps have you taken so far?
Customer: I have been paying £25 a month through direct debit from the beginning of this year.
JA: Anything else you want the Lawyer to know before I connect you?
Customer: Yes it is an electric property

Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.

I understand that you are paying for gas and you have an electric-only property.

You need to write to the Gas company and make a complaint.

They will investigate the matter and report back to you.

If they do not uphold the complaint you can then go to the Ombudsman

They offer a free, independent service and cane examine your complaint at:

That should resolve the matter for you.

Can I clarify anything for you about this today, please?

If not might I invite you to leave me a positive rating before you go, this ensures the site credits me for the time spent answering your question.

If you need anything further I am available for a follow up at no extra co

Customer: replied 6 days ago.
I am happy that I am being dealt with professionally.

Thank you. Can you see my response above?

Jamie-Law and other Law Specialists are ready to help you