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Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
How long have you worked there for? Please note this is not always an instant service and I may not be able to reply immediately. However, rest assured that I am dealing with your question and will get back to you today. Thanks
Thank you. What is your sick pay entitlement?
Would you get full pay though?
I mean for sick pay, would you get full pay if you were off sick?
but what is your sick pay entitlement under contract?
Have you taken at least 5 days sick in the past 12 months for which you were paid full pay?
Ok thank you. If you are self-isolating, that will be officially classified as sickness absence. The law entitles you to Statutory Sick Pay for the 14-day period during which you have to be isolating. If your contract entitles you to something better than that you will be able to expect that from the employer. In your case, you appear to get 5 days full pay in a 12-month period and as you have not used that up yet and assuming it is not a discretionary benefit, you should expect to be paid that for 5 days of your absence. However, the remaining days will have to be paid on SSP rates, which is the minimum you can expect.
Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.
Just a quick clarification on phone calls – the pop-up offering you the chance to request one is automatic and I have no control over it. Therefore, if you request a call back there is no guarantee that I, or anyone else, would be available to fulfil it. At present, due to outside commitments, I cannot take calls but your request is open and visible to all other experts. If someone is available, they will accept it and call you, but if no one is free, then it will remain open until it is accepted or you decide to cancel it. In the meantime, you have already paid for a written response and that is the part I will continue helping you with.
You are most welcome and all the best