Thank you. As this is a van, and it’s a commercial lease, then you have no statutory right to cancel but there may be the right to cancel in the agreement and if there is the right to cancel in the agreement then you are entitled to enforce that.
You can’t beat them with a stick until they capitulate and refund your deposit and you really only have one way of dealing with this.
Firstly, get the contract cancelled but tell them that you have no alternative but to do so and that you don’t accept what they are saying.
Tell them that you have no alternative but to tell them that you do not accept what they are saying, they are in breach of the provisions of the Consumer Rights Act 2015 because the goods which they intended to supply are not as advertised.
Take them to the Small Claims Court for the get the deposit back.
Give them a deadline to refund, once they confirm the contract has been cancelled, and I would suggest 5 working days thereafter. Give them a deadline date rather than a number of days so there is no dispute over when the deadline expires.
www.moneyclaim.gov.uk is quick and easy. You can prepare the proceedings now, and save them online ready to issue them whenever a deadline for payment (you have to give them a deadline in writing and it has to be reasonable period to pay up) expires.
You will probably find they cannot be bothered going to.
If you paid the deposit by credit card you can also file a section 75 claim under the Consumer Credit Act which put liability onto the card company along with the merchant.
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You don’t need to do it on this thread, just a new thread. You have me exclusively on this one.