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Good morning, apologies for the delay in coming back to you.
If the creditor has applied for or got the CCJ, despite admitting this on the telephone, you should still respond respond to the Court. Whilst you can reach an agreement verbally, you absolutely should get any agreement in writing and signed by both parties.
If you have any more questions, please do let me know. I will be on and off the computer throughout today but I will come back to you.
Yes, you should include this. In part 6 of the Admission form this provides the space for providing benefits received. Here is the form: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/867255/n9a-eng.pdf
If you are not using that form, I would suggest you use the same format.