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Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.
Sadly there is nothing you can do.
Whilst they may have not been professional they are under no obligation to let to you.
This is because until a contract is signed by both the Landlord and Tenant then it is not binding
This means the agent and Landlord do not have to let for you.
The Landlord can say only people who view it can bid.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest
Can I clarify anything for you about this today please?
I agree. But sadly they have not breached any law.
You can try and go to the Ombudsman but there is no contract sadly.
Does that clarify?