Ask a Law Question, Get an Answer ASAP!
Welcome to JA.
I am sorry to hear about your situation.
Please note that this is not a chat service but rest assured that i will respond within 24 hours.
The Consumers Rights Act 2015 states that where goods sold such as the vehicles are not of satisfactory quality the buyer can exercise a number of remedies available under the law. Remedies such as refund, repairs at no costs, replacement or price reduction can be exercised by the consumer
Do you understand what I have stated so far? If yes I will proceed to discuss the next step.
Thanks for the further info.
Under the law you are not obliged to go with the option offered by the dealer and you can demand a refund. Therefore if the dealer does not accept your position, you can file a complaint with the trading standards and the motor ombudsman as they can step in to resolve the issue.
Alternatively you can commence court action against the dealer via the civil court.
With regards ***** ***** action i suggest you return to JA or instruct a lawyer to assist you with this process.
I hope i have clarified the position, if not please let me know. Thanks and stay safe.
Yes thats a good suggestion as that is good evidence to support your position.
Thank you again for visiting JustAnswer, please let me know if you need me to clarify the answer given.
Thanks and stay safe