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Hi thank you for your message I have not yet received the file however, as a general principle you cannot be held liable for wording or design on your website which was not intended to be published in that format and in any event was not yet complete. Therefore, you should not be concerned about this and should instead write back rejecting any claim on the basis of breach of copyright and indicate that you first dispute any breach and secondly, any offending wording or design was on a draft design and had not gone live That should be sufficient to prevent any further action. You can see more about how to respond here: https://www.citizensadvice.org.uk/scotland/consumer/copyright1/the-internet-filesharing-and-copyright/how-to-respond-if-you-deny-the-claim-of-copyright-infringement-s/#:~:text=You%20will%20need%20to%20write,Don't%20ignore%20the%20letter.
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Hi thank you for your message, the answer above should suffice in terms of responding to the letter. I cannot draft a response unfortunately but you can use the above to respond to the claim. Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.
Hi thank you for your message, I appreciate this is important to you so I will endeavour to give you a quick but clear answer. Please note this is not a chat service so responses may not be instantaneous. I have read your previous messages on this matter and this one, I have also read the letter. My advice still stands, you need not concern yourself, you mention you do not know what to do but I have told you twice and this is the third time. As advised previously, write back to Judge Law indicating that in essence, your website is not yet live. You dispute the copyright infringement and in any event your website design will be changing. The letter provides examples where it is alleged you have taken from the website of ByErim Ltd and frankly some of it is extremely generic so I believe you can simply respond on that front take for example the wording under the question How Long does the oil last? That is a statement of fact, if you wish you can amend the wording on your website so it is slightly different but their client cannot copyright wording which amounts to a statement of fact about a product, they cannot for example have copyrighted "the oil is safe to use within 28 months", otherwise no oil based product could be produced and marketed that has an expiry period of 28 months.
Furthermore, in order for a work to have copyright it has to be unique, clearly much of the content of the website is not unique nor original and as such does not and could not have copyright attached. I therefore suggest you write back in those terms.