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Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.
They are entitled to ask if it's for money laundering purposes.
They have to be satisfied as to the source of the funds
But if you do not give permission, they can not do anything.
They can not look into an account abroad without your express permission.
Can I clarify anything for you about this today, please?
If you need anything further I am available for a follow up at no extra cost.
I was just following up to see if there is anything else I can assist you with today? If so, just let me know.
If not, then I am happy to have been able to assist you.
No, not without your consent.
Does that clarify?
In theory, but a Judge would not grant an order without you being able to make representations.
And only would be granted where criminal behaviour was suspected.
Does that assist?
There is a criminal offence of wrongfully receiving a credit.
But that is what they should do. They are not entitled to see it.
If they say there is a crime, they should report it to the Police.
But you do not need to do anything. They can not have access.
Does that help?
I really can't say what the Police may or may not do. Telepathy is not a matter of law sadly.
They can collect the debt if you had money to which you were not entitled.
They could bring a civil claim against you.
Again I can't say whether they will or will not bring a claim.
It's a commercial decision for them.
But they won't have access even if a Court claim
Sadly any billing questions need to be directed at customer services. I have no control nor access to that part of the system