Many thanks for your patience, I am pleased to be able to continue assisting with your query now. First of all, I am sorry to hear about the issues you have experienced in your situation.
When a consumer enters into a contract for services, the Consumer Rights Act 2015 says that such services must be:
- Provided at a reasonable cost (unless a specific price has been agreed)
In addition, any information exchanged in communications between the parties, whether written or verbal, is binding if the consumer relies on it to proceed with the services in question. If there are problems and the trader cannot satisfy the above criteria, which are legally expected of them, the consumer will have certain rights
If there are cost disputes, for example the trader is asking for additional money either during or at the end of the work, consumers can potentially challenge these. Ideally, it is preferable to have a written agreement in place, setting out what price was agreed and what for, so that both parties can refer to it. Assuming that does not exist, if the consumer knew that any extra work was being carried out and allowed the trader to continue, a reasonable price would need to be negotiated for it as it may not be possible to completely refuse to compensate them for it. This should, however, still prevent the trader from charging for work which was not agreed or communicated, or if the costs are clearly becoming unreasonable high when compared to the original quote or what is considered reasonable in these circumstances.
Whilst an inhibition is possible, it won’t just happen like that as the plumber has to go to court first and get a decree confirming the debt before they can apply for an inhibition. That could take weeks, maybe months. In the meantime you can still proceed with the sale and hopefully complete it before the plumber can do everything that is needed from his side.
See here for further details on this: