The mistake jumps out at me. They added up the completion statement incorrectly.
They added the first list of figures up as 171, 054.40 whereas it should have been 171, 346.77,
The difference is, lo and behold 292.37.
Negligence, incompetence, breach of the provisions of the Consumer Rights Act-failing to carry out the job with reasonable care and skill, call it what you like.
Incidentally, they are not solicitors, they are licensed conveyancers.
My argument is that you have paid all the fees in respect of the land registry so that isn’t outstanding and they should go ahead immediately and make the application for registration.
They have added it wrong.
My suggestion would be to tell them that as this is their error, and they haven’t apologised or explain why or even pointed out what the other was, you will meet them halfway and if they don’t like that, you will pay the whole lot under duress/mistake to get the job finished and then you will take them to the Small Claims Court to get it all back on the basis that you paid under pressure/duress/mistake
you will make a complaint to the Council of Licensed Conveyancers.
If this were my firm, I would readily agree to meet halfway but that’s their choice.
It’s annoying, as you say, no explanation and no apology.
The correct figures are shown, but not pointed out, and the later completion statement where you will see that the addition of the top column of figures is different than the earlier one.
I am glad to help.
Hopefully, I have answered your query in a way that is simple and easy to understand.
I would be more than happy to clarify anything else for you. In the meantime, thank you once again for using our services.
I am happy to answer any specific points arising from this.
Please be aware that my answer is based strictly upon the information you have given me.
If you still need any points clarifying, I will be happy to reply because the thread does not close. In fact, it remains open indefinitely.
I am always happy to answer any further questions you have on any new thread in which case, please start your question with, “ For FES only”.
That only applies to new threads, not this one. You have me exclusively on this one.