No problem. I will cancel the phone call request. If you have been charged and are not refunded automatically, customer services will be pleased to assist you with a refund:
thank you for the above clarification. You ask if the above practice is legal. On the basis it is not being undertaken for the purposes of fraud, which clearly it is not, there is no criminal offence as such but has been committed but neither your wife nor her brother should be operating an account in the name of the deceased individual. Depending on all the circumstances, this could lead to complications for them in the future.
What should happen is that if your father-in-law's will provide that everything passes to your mother-in-law, then your brother-in-law's executor should notify the relevant banks of the death of your father-in-law and arrange to close the accounts and transfer monies to your mother-in-law's account and payment should then continue to be made from there.
Generally, if the amounts in your father-in-law's account or accounts is less than around £30-£40,000 ( different banks have different limits) the above can be done without a grant of probate. If it is significantly more than this, then probate may be required.