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I am a solicitor.
Please give further details. How long is your tenancy agreement and is there a break clause? Who is not honouring this?
Yes, we do not need to speak on the phone.
You should simply give your one month's rent as agreed with the agent and move out of the property, they should honour what they agreed as they are an agent of the landlord.
May I help further?
An oral agreement is binding, so you should simply state that they are in breach of contract by refusing to honour the same.
If it goes to court, you should simply state what was agreed and the agent would not dare lie to the court that they had not agreed to this, as lying to the court is perjury.
All the best
Please start a new question.
I am going offline now but a colleague should be able to help with your other case.
The household umbrella= dependents, that is why.