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Hello, I hope you are well. My name is***** am a solicitor advocate and I will be assisting you with your question today. I am very sorry to hear of the problem you are experiencing and I will do my best to help you with this matter.
If you did not take out the phone in your name with the phone company, then you are not liable for the phone. If you wife took it out in your name without your knowledge then she is liable not you. However, the problem you will then find is that the phone company could start looking at allegations of fraud against your wife for obtaining the phone in your name.
You have shut the account down which is good, however, unless you dispute the account and service, you will be liable as it is in your name.
Thank you for that additional information, that will be helpfull in allowing me to advise you today.
If you have proof that you asked them to switch off the account then possibly yes. You would be liable for the early termination charges.
But it is a fine line whether they could be held liable for any purchases made by your wife on the google system. They would argue that was your responsibility, you could have put a lockmon the google pay, or took the phone away etc.
It is very unlikely they would be found liable for the costs.
You could raise a compliant to the ombudsman. There are two different ones dealing with communications. Three network are dealt with by the one whose details I have attached.