The offer of a telephone call comes out automatically. It’s optional. You can just ignore it or request it later.
We can continue on here.
The new government guidance from the beginning of this year is the people renting property cannot be excluded from having pets.
However even though it’s been announced, it’s not yet law.
As it says here in this newspaper article, “the model tenancy agreement acts as a guideline on a template and is not legally binding”.
As it is at present, landlords are not able to exclude recognised assistance dogs because that would be a breach of the Equality Act. You need to argue with the landlord that this is an unreasonable refusal and that if they will not allow this, then you will make a complaint to the Housing Ombudsman.
if you are diagnosed with severe anxiety, you can put forward that this is an assistance dog although legally speaking, it isn’t.
This article https://www.normangalloway.co.uk/news/can-landlords-refuse-pets-uk
Does mention however that a blanket ban on pets is probably unreasonable under the provisions of the Consumer Rights Act 2015 and therefore unenforceable.
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I am happy to answer any specific points arising from this.
Please be aware that my answer is based strictly upon the information you have given me.
If you still need any points clarifying, I will be happy to reply because the thread does not close. In fact, it remains open indefinitely.
I am always happy to answer any further questions you have on any new thread in which case, please start your question with, “ For FES only”.
That only applies to new threads, not this one. You have me exclusively on this one.