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The 28 days runs from the date of service that is deemed to be served the second day after it was posted by the court (Civil Procedure Rules 6.34).
So that is 28 days after 31st March 2021 i.e. 28th April 2021.
Since that time has passed you are able to request judgment in default of defence.
The 14 days refers to failure to acknowledge.
Here it is failure to file a defence
To be safe, wait a bit longer, otherwise, he may apply to have the judgement set aside.
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