How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Anthony Chendo Your Own Question
Anthony Chendo
Anthony Chendo,
Category: Law
Satisfied Customers: 2721
Experience:  Solicitor at BLM
106282438
Type Your Law Question Here...
Anthony Chendo is online now

I have a costummer how did not pay for me one bills for

This answer was rated:

Good evening, i have a costummer how did not pay for me one bills for GBP1150 What can i do it?
JA: Where are you? It matters because laws vary by location.
Customer: UK, London, Stratford
JA: What steps have you taken so far?
Customer: Just every day i sending a massage to here and ask to pay!
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: nathing

Hello

Welcome to JA.

I am sorry to hear about your situation.

Please note that this is not a chat service therefore you may experience delays.

I suggest you undertake the following steps:

Draft a letter to the letter and at the top of the letter put the following words in big bold print LETTER BEFORE ACTION

Within the letter describe the agreement and most importantly why the amount in question is owed to you.

The letter needs to demand payment within 14 days and say that if they do not pay you, you will issue county court proceedings against them. Further in the letter inform the customer that if court proceedings are commenced you will seek interest on the amount owed.

Send the letter via post(recorded delivery and email too)

I have attached a template letter for your consideration.

Hopefully the letter will compel a response from the debtor very quickly.

Assuming the customer does not respond to the letter or a resolution is no met within 14 days from the date of the letter I suggest you consider commencing court proceedings using the link http://www.moneyclaim.gov.uk.

A user guide for the link to assist you with the court procedure is noted below:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/762843/mcol-userguide-eng.pdf

If you win then once you have the CCJ from the court the defendant has 14 days to pay in full. If they do not then it gets registered with the credit agencies after 30 days. You can also enforce the CCJ with the county court bailiffs or transfer the debt to the High Court for a small additional fee assuming the total amount owed is at least £600 and you can use the high court enforcement officers who have greater powers than county court bailiffs. The transfer fee is added on to the debt and payable by the defendant.

You may find they just pay you after receiving the letter before action – hopefully they will want to avoid litigation.

I hope i have clarified the position.

Thanks and stay safe.

Thank you again for visiting JustAnswer, please let me know if you need me to clarify the answer given.

Thanks and stay safe

Anthony Chendo and 2 other Law Specialists are ready to help you
Customer: replied 9 days ago.
Thank You for your answer! I could not find the: "I have attached a template letter for your consideration."
Could You send me againe please?

Please see attached the template letter for your consideration.

Thanks