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Hello, this is Jim and welcome back to JustAnswer.
Re: Order for AIUK Doors
I refer to the above matter.
As you will be aware, we have been waiting patiently for the delivery of the glass for our AlUK doors (after the wrong glass was order by yourselves) since February 2021. Payment has been provided to you in full. It is now been four months, and we have barely heard back from you. This is unacceptable and we feel you are in breach of contract with us given the lengthy delays.We have also ordered another aluminum window from you. Payment has been provided in full months ago, and this window has also not be delivered yet. This is another example of a breach of contract on your part unfortunately.As explained on numerous occasions, our entire building works for the garden room have been stopped because the builders cannot continue with internal works until the glass for the AlUK doors is delivered.What is going on here, please? We have never experienced a default on the delivery of goods like this.If we don’t hear back from you, I will have to escalate this matter which will mean litigation on my part to ask the court to become involved in this dispute.I will need to hear back from you within the next 14 days with a substantive reply, in order to avoid litigation. If you do not reply or your reply is not acceptable then I will have no alternative but to commence legal proceedings which I would hope to avoid.Yours sincerely,Jeetendr
So I have re-worded the above slightly just so it reads better and comes across with a firmer tone. I would hope it would work.
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My pleasure, thanks
Hi, thanks - it depends if there was any agreement that you would need to find four people but if not then it's bizarre in my view. It is the company's responsibility to deliver, yes. The delays still mean they are in breach of contract.
It looks fine to me, thanks