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I am a solicitor.
Sorry to hear this. Who is sending these people to you and why? How much are they saying you owe and for what period?
I would suggest that you make a formal complaint with them, see here: https://community.scottishpower.co.uk/t5/Complaints/ScottishPower-Complaints/ta-p/37
If your complaint is not resolved satisfactorily, you may take your complaint to the Energy Ombudsman.
May I help further?
You are welcome.