Ask a Law Question, Get an Answer ASAP!
Hello, my name is ***** ***** I will help you. I am just reviewing your question. Hopefully, we can get this resolved quickly.
Hopefully, we can get this resolved quickly.
If you need to contact customer services you can do so by calling free on: 0808(###) ###-####or by email: *****@******.***
I will try and answer your question promptly, but as this is an online service there can be delays.
Don’t worry you do not have to wait here for an answer and you will get an email when I respond.
Now let me just take a look and your question and I will see if I can provide an answer for you.
You need to write a letter, set out your losses and request a refund of your deposit within 14 days or say you will go to Court. This is called a pre-action protocol letter of claim. You should make sure you send this signed delivery and keep a copy. You must give 14 days warning before going to Court.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 https://www.gov.uk/government/publications/form-n1-claim-form-cpr-part-7 and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value, you would need representation for trial.
Can I clarify anything for you about this today, please?
If you need anything further I am available for a follow up at no extra cost.
I was just following up to see if there is anything else I can assist you with today? If so, just let me know.
If not, then I am happy to have been able to assist you.
Hello. I would just issue proceedings after you have warned. That will show them you can’t be bullied. I hope that helps.
Go into moneyclaim.gov.uk and issue a claim.