Hello, hopefully I can help you. I am not clear what stage of the process you are in but assume that you have been told a Debt Relief Order could be a good idea for you but you have not started the process. The CAB is a very good source of information for this, they provide a full explanation on their website. You will need to appoint a Debt Relief Advisor. Again, the CAB can help with this. I am also wondering whether phonix can provide debt relief advice. Again the CAB can help with finding a Debt Relief Officer.
For information, you can only apply for a DRO through a specialist DRO adviser, also called an 'approved intermediary'. This is usually a skilled debt adviser who has been given permission to complete the forms and give advice on DROs. They will check that you're eligible to apply and that a DRO is right for you.
There is an explanation of the process on the CAB website at
You don't need a lawyer to deal with this and in fact professionally we cannot give financial advice, so all I can do is advise of options as above. Getting a Debt Relief Advisor is the first step. The people you have spoken to may qualify or the CAB can help locating one.
I Trust that this answers your questions. Any further question, please ask.