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Hello Callum, I am trying to offer the premium service please bear with me.
Hi Callum. I have raised a support ticket for my technical support to offer premium service? Can I come back to you ASAP when I hear back from them?
Hi Callum. Tech support sorted the issue today. I have sent you a proposal above and am available this evening to consider all documentation and terms and conditions. I look forward to hearing from you.
let me know if you need more help.ThanksMartin
If there is anything else I can help with please let me know. If you leave a review when you receive an email, it really helps my ratings.