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Hello, I hope you are well. My name is***** am a solicitor advocate and I will be assisting you with your question today. I am very sorry to hear of the problem you are experiencing and I will do my best to help you with this matter.
Can I please ask you to give me some more detailed information regarding this matter so as to allow me to work with you and help resolve your enquiry.
How may I assist you? pleas explain your problem and I will see how to assist you,
Unfortunately, without the additional information requested in my first/previous response.
Also as no information has been supplied as the the nature of your issue, I cannot even at this time give a very basic general answer. Thereofe to allow me to assist, could your please indicate the matter you require help with.
Unfortunately I cannot give further advice unless you give more details . Please come back to me if I can still assist.