Ask a Law Question, Get an Answer ASAP!
Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
Are you able to upload a copy of the document you are referring to on here so that I can take a look?
OK no problem. Please upload it when you are able to do so. I will receive a notification when you have sent it. Thanks
OK thank you
HI I wonder if you have had the chance to get the requested information, please?
Without the requested information, I can only provide you with the following general response, which will hopefully still answer your query. The 1 day cooling off period only applies to distance sales, which means if he had bought the car online or over the phone. If the purchase contract was concluded at the dealer’s premises, there is unfortunately no cooling off period and the sale is binding as soon as it is complete. The only grounds to reject the vehicle then would be if it was not of satisfactory quality, not as described or not fit for purpose. Any issues with suitability and it being too big on the roads is something that should have been determined in advance of the purchase, such as through a test drive. It will unlikely allow him to argue that the vehicle does not meet the criteria set out above.
Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.