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Welcome to Just Answer, I am a solicitor in England and Wales and I will be dealing with your case today.
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You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged due to the airline’s fault. You have right to ask for compensation under the consumer rights act 2015.
you can get from the airline is usually limited to money needed for the cost of replacing or repairing lost luggage and contents.
Most airlines follow deadlines to resolve lost luggage issues. Luggage are usually classified as officially lost after 21 days of the report.
You have waited way more than that. Ask the airline how they want you to send your claim. If they don’t have a claim form, you’ll probably have to write a letter to the airline’s customer service department.
If the airline is ignoring your requests then you can escalate your complaint to CAA using the below weblink-
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