5.2 seems clear enough. There are clear parking areas but it’s first come first served.
It seems remarkably odd but all the other flats have a space but hers doesn’t.
It also seems remarkably odd that the residents have said they decide amongst themselves who has what (first come first served?) Whereas the estate manager is saying that tenants paid 10 grand for the spaces but all the tenant’s have said they don’t.
All the other tenancy agreements are the same as hers, then in my opinion it’s a first come first served basis.
I think you need to write back to the housing association and raise all these queries with them and tell them that unless they can confirm that parking is first come first served, and that nobody actually pays any money towards the spaces, and explain why they have said people do when the tenants have said they don’t, she will refer the matter to the Housing Ombudsman.
Don’t try to deal with this on the telephone, you need a paper trail.
Thank you for letting me assist you with your legal question. I am glad that I was able to help.
I am not certain whether that answers the question for you or not, but I am happy to answer any specific points arising from this.
It will be my pleasure to help you again either further with this or any future questions you have