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Hello, I hope you are well. My name is***** am a solicitor advocate and I will be assisting you with your question today. I am very sorry to hear of the problem you are experiencing and I will do my best to help you with this matter.
If anyone uses a copyright item without permission or paying for a licence to do so, then they are liable to face legal action.
The face your organisation did not profit form the use and took it down, does not excuse the fact that it was even for a few minutes used and published online without permission.
The company dealing with the matter can charge for that or take legal action to prosecute the use of the item.
If there were profits made then the penalty would be even higher.
Can I assist or clarify anything further?
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