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Good afternoon, welcome to just answer. I am a solicitor and I have been asked to review your question for you. Thank you for all the details. That it is a contract dispute is clear and the contract is between the insurers and the travellers. You could communicate the claims on the travellers' behalf but you would not have legal standing to pursue litigation against the insurers on the travellers' behalf. The provision on quarantine could mean quarantine having departed and on the holiday trip already and they would look to take this intepretation. Due to the the extensive detail this is one matter you will want to discuss on the phone or to send to me a copy of the policy wording. Calls and review of formal documents are done as part of JA's premium services and additonal cost is applied (modest in line with JA's low fees). Let me know what you would prefer and I will ask for the appopriate offer to be sent to you.
Hi, thank you for the clarification. With regards ***** ***** used in policy wording the meaning We do not have direct email addresses for attaching documents that are sent before the review of formal documents premium service is accepted regrettably.
Hi, no problem, you need to write to customer service to say you no longer wish to continue with the service I have no access to customer services, I only get access to cases that are sent to me to address. All the best.