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I am sorry you are experiencing this problem.
They will need to prove you are liable for the debt.
Did you keep a copy of the ticket?
If you dispute the debt they will have to proceed with a claim.
If they succeed you will have to pay it and their issue costs, so it may be cheaper to pay now and be shot of the whole thing.
However, if you paid and have a defence to the action let them issue proceedings and defend it.