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My name is ***** ***** I will try and help you today.
I am sorry you are experiencing these problems.
If it is a fixed term tenancy, you cannot terminate without the landlord's permission or you will remain liable for the rent for the full contractual period or until they find a suitable alternative tenant.
If the tenancy agreement has a break clause you can utilise this to leave early.
You cannot withhold rent but can claim compensation.
Thank you for the detailed history.
If you do not have hot water for two days it is considered a health hazard.
You are entitled to compensation and should refer Foxtons to their professional association or the Letting Agency Redress Scheme.
You remain liable for the rent unless the property has been rendered uninhabitable.
Having now read your detailed account I think it has.
Further, you may have a claim for misrepresentation as you incurred expense and acted to your detriment in reliance on the agent's assurances about the property.
Unfortunately, yes but you still have a claim for compensation and should refer Foxtons as advised.
Against the landlord.
Probably better to get a solicitor.
If you call the Law Society on 0207(###) ###-####they will recommend local firms who can help.
Also claim for the failed services a breach of the tenancy conditions.