Ask a Law Question, Get an Answer ASAP!
Hello, I’m Ben. It’s my pleasure to assist you today. I may also ask for some preliminary information to help me determine the legal position.
Please explain this in some more detail. How has this situation arisen?
OK I understand and thank you for providing this information. Please do not worry and leave it with me for now; I will get back to you with my answer as soon as I can which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience, I am pleased to be able to continue assisting with your query now. You cannot legally offset the two amounts against each other because in the end, the two companies are separate legal entities. The fact they are part of the same group does not make them legally connected in this way and contractually you are still dealing with two separate legal entities, each with its own rights and responsibilities towards you. If you have any issue with either company you need to pursue them directly. That means paying the invoice to the company which you have no issue with and potentially having to pursue the other for any issues you have experienced with them.
Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.