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Good morning thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. I am sorry to hear about your circumstances, I am presuming that you raised a complaint with the pension provider?
My suggestion would be then to escalate the matter and to contact the pensions ombudsman about this whole affair especially given that you have endured financial difficulties. You can reach them here: Making a complaint | The Pensions Ombudsman (pensions-ombudsman.org.uk)
This is a free and impartial service and they will look into the matter and make a decision and this may include compensation for you.
Hopefully I ahve answered your question but if anything remians unclear I will be happy to assist you further.
I am sorry I do not understand, you do not wish to go ahead with what?
Thank you for the clarification and glad to be off assistance, this thread will close down shortly.
All the best,
I will no longer message however the thread will reopen every time you post in it, if you do not post again the thread will close down.