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JimLawyer, Solicitor
Category: Law
Satisfied Customers: 13907
Experience:  Senior Associate Solicitor
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I need to speak to a genuine person with regards to

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Hello, I need to speak to a genuine person with regards ***** ***** of a timeshare contract and, or possible compensation for mis-selling and I just don't know which company I can trust.
JA: Where are you? It matters because laws vary by location.
Customer: I'm in Manchester
JA: What steps have you taken so far?
Customer: I have employed 2 companies now, the first went into administration and now I have been told the second one is a scam. I have made payments to both.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I don't think so.

Hello, this is Jim and welcome to JustAnswer. I will be the lawyer working with you today.
Sorry to hear of the issue. I will set out my written answer shortly.

The general rule would be :
1. never pay a company up front for anything to do with timeshares;
2. don't deal with foreign companies - they will subject you to pressure-selling tactics and then ask you for payments; and
3. never deal with a company who calls you out of the blue (cold-calls you).

Many others are in the same situation - there are a lot of mis-sold timeshares around and they charge exorbitant fees to exit.

Ideally, a UK law firm who specialises in timeshare claims should be instructed to stand the best chance of getting out of this at no cost. I am not sure if you were subject to pressure-selling, though these companies usually do this - they invite you to a lengthy meeting and they tempt you to pay a large up front fee - typical sales tactics. If the timeshare was not mis-sold then you may be bound to the terms and conditions meaning an exit fee is payable if you terminate.

JustAnswer cannot act for you as this is an internet forum, not a law firm, but any of the following should be able to assist you on a no win no fee agreement (nothing to pay up front) :





I hope this helps and answers the question - my goal is to ensure you are happy with the answer and have the information you need. If you have any follow up questions then please let me know. I will reply as soon as I can to help with any further queries.

Many thanks,

Please let me know if the answer helped or if you need me to cover anything else?. I am happy to clarify the answer or if you have any follow up questions. If so, I’d be grateful if you would let me know. I am free most days, including weekends, so feel free to ask me anything you are unsure of.

Best wishes,


Customer: replied 12 days ago.
Thank you.

My pleasure, thanks

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