Thank you. I need to know the relationship that you have with DPD.
If DPD were carrying them, it would appear that the labels got removed for whatever reason and they are now getting rid of them because they couldn’t identify who they were to go to or come from. Is that it?
To my mind, you have a claim against DPD in breach of contract and for breach of the Supply of Goods and Services Act for them failing to carry out the job with reasonable care and skill.
That would be for the full value of the goods not just what they were sold for.
I think it’s absolutely incredible that the courier company put stuff in the option which clearly doesn’t belong to them, and they pocket the money. To be frank I would even go further to say that DPD have stolen the goods because they know that the goods do not belong to them. However good luck with the police because the police will simply say it’s a civil matter. They would rather spend time catching people speeding and doing anything meaningful. I have no faith in the police.
In my opinion however these goods are stolen and the buyers have purchased stolen goods although the auction house should have insurance to cover this refund the buyers.
If it was a legitimate purchase (which in my opinion it isn’t) even though these are branded with your logo, you cannot stop people selling them. However this is not the case here.
What you can do of course is make an application to court to compel them to return the stolen goods to you and they would have to then take it up with the auction house and DPD/seller with a view to getting the money back.
Thank you for letting me assist you with your legal question. I am glad that I was able to help.
I am not certain whether that answers the question for you or not, but I am happy to answer any specific points arising from this.
It will be my pleasure to help you again either further with this or any future questions you have