Harassment is defined as a course of action (more than once) which is intended to harass, does harass, is reckless as to whether it harasses, or if the average bystander would look at the conduct and think that it was indeed harassment.
Harassment is both a civil matter and a criminal matter.
If a person is being harassed, they can go to the police and ask them to warn the alleged culprit under the Protection from Harassment Act. Some police forces take harassment very seriously and others not so and therefore, the person who is being allegedly harassed may need to speak to a senior officer or put a complaint in writing to the Chief Constable.
Part of your complaint is exactly what you have said about the police’s attitude that she is the one who should be believed. There is the well-publicised case of the guy who was almost killed by his girlfriend recently and to look at her, butter wouldn’t melt in her mouth.
Apart from that, in these days of equality, what you say should take as much precedence as what she says.
Indeed, probably more because it appears that she has a history of lying.
Notwithstanding the police (who would rather stop people for speeding because it makes money and is easy) you can always apply to court for a civil injunction to stop her speaking to you, contacting you, or disparaging you to 3rd parties or making complaints.
Applying for a prohibitory (preventing) or mandatory (compelling) injunction is relatively straightforward. Just work it through a bit at a time.
There is a specific court order form N 16 A injunction application form which is here: https://www.gov.uk/government/publications/form-n16a-application-for-injunction-general-form
And you will also need court form N1 which is here
I have no idea why some require the extra N1 form because in my opinion it doesn’t add anything to the process but if they want it, let them have it. Alternatively you could use N208, which is virtually the same as N1. The difference is that N1 is part 7 of the Civil Procedure Rules and N208 as part 8 of the civil procedure rules.
If you want to know what the difference between part 7 and part 8 is, join the queue. Part 7 is appropriate if there are lot of evidential issues but how you decide that, the majority of solicitors don't even know.
So you can use one or the other.
The court fee is GBP308
You are going to need also a witness statement in this format
Please note that the Statement of Truth at the end of a witness statement has changed. It changed quietly on 6 of April 2020.
Here is the form of witness statement on the government website which at the time of putting the link together, still had the old Statement of Truth.
Here is the new wording: https://parissmith.co.uk/blog/guidance-signing-statement-of-truth/
it is referred to in box 6 of the N16
if there is some urgency with this you can make an emergency application and the next 48-hour is. You would need to attach a Certificate of Urgency (a letter headed as such) saying why this is urgent.
Incidentally, it would be a good idea to attach screenshots or documents, and in the witness statement you would say “a copy (or a screenshot) of the XXX is attached marked Exhibit A”. You then write Exhibit A (and so on and so forth) at the top of the exhibit.
You also need to ask the court to award costs against the other person, in your favour and in that respect you need a timesheet of everything that you have spent timewise and moneywise, including this advice, at GBP19 per hour.
Thank you for letting me assist you with your legal question. I am glad that I was able to help.
I am not certain whether that answers the question for you or not, but I am happy to answer any specific points arising from this.
It will be my pleasure to help you again either further with this or any future questions you have