Ask a Law Question, Get an Answer ASAP!
Hello, my name is*****’ll do my best to assist you today and I appreciate that is is important that you find a resolution as soon as possible.
Please bear in mind though that this is an email service and not live chat and therefore I may not respond immediately.
Please note that our discussions on this site are for general information purposes and do not create an lawyer-client relationship. It is always recommended that you consult with a local solicitor for specific legal information. You may receive a phone call request which is from the site, not me, and you may choose to ignore this request.
What makes you think they are not represented, if they have said they have a solicitor acting for them?
We can resolve this without a phone call, I am sure, so I don't feel that the additional cost is something you need to spend.
The details of the firm in question are here: https://www.manderhadley.co.uk
If they have instructed someone from this firm, you should be able to call their switchboard and give the parties' names in the case, asking for who the file handler is and their contact details so you can make contact with them directly.
If they have not instructed someone, then there will be no-one assigned to the file and you will find that out too. If they are giving no information whatsoever it's likely that they haven't been instructed yet.
Can I clarify anything further at this stage?
Further, if the firm is instructed, there would be a file reference on your correspondence.
Can you forward the letter she has sent you, I can check over this to see if there is anything that indicates differently, to be sure.
Absolutely - the thread remains open so you can pop back at anytime with a follow up. I'll do my best to respond as soon as I can.
Thanks for your question and happy to have been able to help.
Thank you again for visiting JustAnswer, please do let me know if you have any additional questions in the future. I am also happy to answer any new questions on other topics that you may have, you can request me by putting “for PLCLEGAL” at the start of the new thread. Best wishes, Peter