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Hello, this is Jim and welcome to JustAnswer. I will be the lawyer working with you today.Sorry to hear of the issue. I will set out my written answer shortly.
Whether the claimant wins or not depends entirely if you are classed as a trader or a consumer - and if your advert was in any way misleading.
I will presume you are simply an individual who role the dishwasher on eBay and you do not a business selling them. That being the case, as long as your advert was accurate then you should win with your defence. If you were a trader then the claimant can rely upon the Consumer Rights Act 2015 which gives them strong rights if things go wrong. But if you were just a private seller then "buyer beware" applies and as long as the ad was accurate, the fact the washer broke down the day after is not your liability. Not only that, even if you were found to blame, the claimant cannot claim those costs against a washer which cost £250. It is grossly disproportionate. As a claimant they have to mitigate their losses which would mean buying another £250 washer and not spending a fortune to sort this one. I note you have directions and a hearing coming up - you need to comply with the court directions and attend the hearing - it should be a relatively informal hearing and will take less than 3 hours. Let me know if you need further help.
I hope this helps and answers the question - my goal is to ensure you are happy with the answer and have the information you need. If you have any follow up questions then please let me know. I will reply as soon as I can to help with any further queries.
Please let me know if the answer helped or if you need me to cover anything else?. I am happy to clarify the answer or if you have any follow up questions. If so, I’d be grateful if you would let me know. I am free most days, including weekends, so feel free to ask me anything you are unsure of.
Yes, you would just be classed as a private seller as you don't have an eBay shop, nor would you be considered selling the item as part of your trade, craft or profession (which is the definition of a trader). So my view is there are two serious issues with their claim : you are a private seller not a trader, and their claim is inflated too
Yes, if you were classed as a trader then he could ask for a refund. Or if he wanted a repair, you would get one chance to repair it or replace. But as you are a private seller (in the same way someone buys a car privately), it is risky - my view is you have no liability for this