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If she is a British citizen then this is something that could possibly be brought to the attention of the authorities here. If she is not, then she would need to instruct a lawyer in Russia to assist. I would not however recommend making any payments as this is not a guarantee that she will be released.
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I understand. However it is very unusual for someone to be asked to pay money over to an investigator without the matter going to court. I would not therefore recommend making payments. Additionally, I recommend having a Solicitor in Russia that you have contacted look into this for you.