Ask a Law Question, Get an Answer ASAP!
Good afternoon, thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. I am sorry to hear about your daughters circumstances, when she started work for the company are you aware whether she opted out of the working time directive?
Thank you for the confirmation, if your daughter did sign out of the working time directive this means that she can work more than 48 hours a week.
That being said, there are two concerns firstly the minimum rest period in a 24-hour period should not be less than 11 consecutive hours between shifts
In addition, to this she is entitled to a 30-minute lunch break these requirements under the working time directive cannont be opted out off.
Do you have a follow up questions?
Firstly, I would advise that your daughter should raises a formal grievance, the following link should assist your daughter in raising a grievance: https://www.acas.org.uk/grievance-procedure-step-by-step/step-2-raising-a-formal-grievance
If this does not resolve the matter, it would appear that your daughter could pursue a claim under the Working Time Regulations, to commence this you would need to enter into conciliation with ACAS, using the following link: https://tell.acas.org.uk/
This is a free and impartial service whereby ACAS will try to resolve the matter between yourselves and ACAS, if this fails they will issue a certificate allowing you to bring a claim to the employment tribunal.