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Good afternoon, thank you for contacting Just Answer my name is***** am a solicitor and I will be assisting you today. Have the solicitors confirmed how the offer works under the NWNF agreeemnt?
The offer of a call is automatically generated, you are free to reject the offer if you wish.
In practice with a no win no fee arrangement if you reach a settlement the solicitors would take the success fee out of the settlement offered.
I am sorry I am unsure which part you do not understand?
Yes so the 30% would be the success fee, I would go back to the solicitors and ask why you would only receive £9,000, as this is much more than the 30% previously agreed.
Thank you for the confirmation, I would ask the solicitors to provide confirmation of why you are responsible for the costs of the legal case if you agreed to a no win no fee arrangement. I f they have changed their terms without informing you I would advise that you raise a formal complaint.
Yes that is the correct steps, once you have reviewed this I would arrange a call with your solicitor to go over the agreement. If the agreement has changed I would inform the solicitor that you intend to make a formal complaint.
Happy to help, we wish you all the best going forwards.